Agent Assisted Working Alone
Sometimes the unexpected can lead to risky situations for your employees.
A reliable monitoring solution can increase safety and reduce liability when your staff works alone. Adding 24/7 live agents working alone monitoring to your safety program means your team is covered by real people in real-time, without drawing on your administrative or operational teams.
Our experienced monitoring agents are available around the clock to support your lone-worker safety program, ensuring your employees remain safe. Call us at 1-866-605-2558 or fill out the contact form to get started.
Third-Party Journey Management Device
Our contact centre system integrates with various third-party working alone devices. Your third-party solution, coupled with our live monitoring, ensures your lone workers stay safe throughout their day.
Agent Assisted Working Alone
Our live-agent working alone monitoring system accounts for your employee’s safety. You will know about any incidents as they happen so that you can take appropriate action.
Protect Your Employees and Reduce Your Risk
Employees who work alone are more at risk for serious injury or frequency of incidents due to workplace hazards and complacency. It could potentially be hours before anyone identified a concern, but with our live agent working alone program, we make it simple yet effective to respond to unaccounted employees or requests for assistance.
Our agents provide enhanced lone worker monitoring in all regions with cellular coverage, making our solution part of your effective safety program.
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Even though your business hours only cover a specific portion of the day, it doesn't mean that people who rely on you the most can wait until the next day to speak with you.
That's precisely why we operate 24/7.
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Day or night, urgent situations require a predictable and consistent response. Individualized escalation procedures allow our team to initiate a reliable response by following a set of pre-determined escalation protocols unique to your business, department, or staff.
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Cut the chaos out of managing scheduling updates. Our shift scheduler option allows you to create and update your organization's on-call schedule in our user-friendly client portal. All changes are automatically reflected in real-time, so our agents can immediately see who's covering what run or department.
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Our working alone solutions integrate with various third-party satellite devices to provide safety monitoring when cellular service is not an option. Remote workers can use satellite messaging devices anywhere that they have GPS reception.
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Our online client portal provides online access to your account features, from viewing and updating contact information and scheduling on call to listening to voice-logged calls.
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It is as simple as that! Cancel anytime.
A Suite of Custom Solutions
FAQs
We strive to be easy to do business with, focusing on being as transparent and accommodating with our customers as possible. This is why we will do our best to answer any questions in our FAQ section.
Please contact us if you do not find the answer to your questions. We would love to chat and answer your questions.
Lone Worker Articles
