Is it time to take your business 24/7?

Is it time to take your business 24/7?

The first rule of business is to always be there when your customer needs you. But sometimes that’s not quite as easy as it sounds.  People are busy and time is money. In today’s increasingly demanding marketplace your customer might decide he needs you at any time of the day or night at any time of the year.  

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A Comparison Between Using An Automated Attendant System vs A Live Phone Answering Service

A Comparison Between Using An Automated Attendant System vs A Live Phone Answering Service

As your business grows and the number of phone calls increases, you may find that you can’t handle the volume. A phone answering service may be just the ticket.

Read on to learn about the difference between an automated and a live phone answering service.

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What makes a good live call agent

What makes a good live call agent

There’s more to being a live call agent than simply picking up the phone. A skilled live call agent is a special kind of person who comes with a unique set of abilities and the right amount of training. In this blog hear from some of our front end staff on what goes into being a great live call agent.

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