Dynamic - Informative- Custom

Cheerful Intercon Messaging CSR wearing a headset

In this competitive and fast paced world, your customers expect you to be available when they need you. But as hard as you work, it can still be tough to handle calls, incoming help desk and service needs day and night. Together we work to create a custom designed telemessaging solution that’s right for you while continually focusing on exceptional customer service - even when you're not in the office. We are dedicated to representing every company in a professional manner to ensure the caller's experience is positive, professional and friendly.

By utilizing call forwarding, our customer service representatives can handle your calls when you're on the phone, out of the office, after hours or all the time. Using customized scripts and screens according to your design specifications, we work as a seamless extension of your business. Our customer service representatives record call details such as name, phone number and all additional information you request, ensuring effective, timely action is taken 24 hours a day, 7 days a week. This provides you with a strategic advantage.

Our live and automated service options build upon each other to provide an effective, broad range of long term service solutions.

 

Your Customized Solution can Include:

  • Automated message summary reports via e-mail, fax or print to keep you updated
  • Voice logged call records
  • Real time rotation / shift scheduler
  • Phone, text message or e-mail communication
  • Staff receptionist presence for virtual offices
  • Call patching (we connect the caller to you without revealing your number to them!)
  • No contracts required

This Service Might be Used for:


REQUEST A QUOTE

We are here to help customize a plan that's right for you.  If you'd like to find out more about Intercon Messaging and how we can assist you, please fill out the "Request a Quote" form and we'll get back to you you ASAP.

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To get started, we need to collect some information from you. Let's start with your name please: