Award Winning Service
Service Supported by Operational Excellence
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Call Management Achievement Awards
This series of benchmarking award programs focus on customer relationship management, including processes like detailed information gathering, dispatching and specific call control.
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Employee Achievement Awards
These various awards highlight our employees who have reached career milestones or received special acknowledgement for their achievements and contributions to the industry.
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Workplace Achievement Awards
Our workplace achievement awards recognize our drive to provide a healthy work environment so our team can deliver a service worthy of a business of the year award.
Call Management Customer Service Awards
Our team prides itself on providing outstanding contact centre services, and we have the awards to prove it. Intercon Messaging recognizes and thanks our amazing employees, as we know it’s because of them that we bring these awards home.
CAM-X Award
The CAM-X awards program benchmark call centers using criteria focused on customer relationship management, professional call handling, detailed information gathering, dispatching and specific call control.
Award of Excellence
2023 Recipient
Award of Excellence Plus
2023 Recipient
Award of Distinction
2023 Recipient, Top Score
NAEO Award
NAEO’s Superior Agent Service Award requires a level of service that considers the caller first in every aspect of the call. It’s about providing a customer service experience that highlights the caller’s issue as the most important consideration to the agent.
NAEO Emerging Leaders Award
2023 Recipient, Jhuvic Sangco
Hours of Service Awards
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Breanna Lindsey
Jade Lauer
Loi Armstrong
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Kassidy McGrath
Autumn Picklyk
Kristyn Thomson
Megan Likuski
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Stacy Ruttan
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Kayleigh Farrell
Rebecca Foster
Nicole Legassick
Leith Sather
Jhuvic Sangco
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Jacqueline Lazo-Poettcker
Serena North
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Shannon Koring
Nicole Coleman
Nadine Sans-Cartier
Gloria Hagen
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Devi Derickson
Cheryl Bouchard
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Kathy Stout
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Alana Nikiforuk
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Our team is working on achieving this award! Stay tuned!
Barbara Bradbury Mentorship Award
Our very own Nadine Sans-Cartier has been awarded the Barbara Bradbury Pay It Forward Mentoring Award at the virtual 56th Annual CAM-X Convention and Trade Show.
This award is in recognition of a leader within our industry who has made an incredible difference in the lives of others by supporting and encouraging others to develop new skills and maximize their potential.
Tom Ryan Award
The Tom Ryan Award for Ethics, Integrity and Quality Above All was created by the Ryan family in 2001 in memory of Tom Ryan. Its purpose is to recognize industry leaders in the answering service and contact management industry whose companies are founded on principles of quality service delivery, ethical business practices, commitment to a progressive working environment, and on contribution to the business and industry communities.
An Employee Recommended Workplace
The Employee Recommended Workplace Award recognizes workplaces with proven success in creating a healthy environment and one that supports employee well-being. The award, created by Morneau Shepell and The Globe and Mail, is the only award of its kind based entirely on employee feedback.
In 2019 and 2020, we were named an Employee Recommended Workplace through Morneau Shepell and The Globe and Mail.
Service Business of The Year
In 2022 Intercon Messaging was awarded the Service Business of the Year from the Drayton Valley and District Chamber of Commerce at the 38th Annual Awards Ceremony held at the CETC facility.
Connect With Us
Let’s chat and see how we can work together to support your customer service or monitoring needs.