Seamless - Branded - Customized

Give your customers the attention they deserve!

one agent can monitor up to 10x more chats than phone calls.

one agent can monitor up to 10x more chats than phone calls.

80% of web chats are resolved during the conversation and there is no need to escalate or follow up.

80% of web chats are resolved during the conversation and there is no need to escalate or follow up.

live chat has the highest satisfaction levels for any customer service channel with 73%, compared with 61% for email, 44% for phone and 48% for social media.

live chat has the highest satisfaction levels for any customer service channel with 73%, compared with 61% for email, 44% for phone and 48% for social media.

Potential clients can visit your website at any time. What better way to point them in the right direction than a fast and easy Live Chat feature! Intercon Messaging can help you install a button on your website that encourages your visitors to chat and we will monitor it 24/7/365! We combine our award winning service and vast experience to provide your visitors with the best online experience possible.

Improve Sales & Support

We will keep track of customer service levels so you don’t have to!

We can provide you with periodic updates from our full reporting suite on the various analytics that make up your customers online experience. Chat transcripts and uncomplicated reports ensure you are kept in the loop at all times.

Reports we can provide include information such as: 

  • number of chats taken
  • concurrent chats
  • rejected chats
  • missed chats
  • avg. chats per day
  • avg. response time, and more!

Would you like more information?

Please feel free to download our brochure by clicking here. Or you can fill out the following form by clicking the button below to receive more information.

Your Brand. our chat.

Your Brand.
our chat.

 

Getting started with web chat is easy. There is no software to install and Intercon Messaging will assist you from start to finish. We can design the button and chat window to fully compliment your branding.  We will work with you to ensure our agents are a perfect extension of your business and can provide a seamless service that will WOW your website visitors. 

 

Your Customized Solution can Include:

  • No hardware or software required
  • Screen sharing
  • Reporting options
  • Increase in online conversions
  • Reduction in transaction costs
  • Monitored by our CSRs 24/7/365
  • No contracts required

This Service Might be Used for:

  • Technical support
  • Customer service
  • Online order support
  • Appointment scheduling
  • General inquiries
  • Lead generation

REQUEST A QUOTE

We are here to help customize a plan that's right for you.  If you'd like to find out more about Intercon Messaging and how we can assist you, please fill out the "Request a Quote" form and we'll get back to you you ASAP. 

To get started, we need to collect some information from you. Let's start with your name please: *
To get started, we need to collect some information from you. Let's start with your name please: