Small Towns & Municipalities
Small towns and municipalities must deliver a growing array of services to a variety of customers. From business owners to townspeople, residents expect the highest level of service. Intercon Messaging’s extensive experience with general and emergency dispatch can help you meet your objectives and deliver only the highest level of customer service.
Counties and municipalities deal with civic emergency situations that, if left unattended, can cause major damage and distress, like water main breaks, sewer line backups, road maintenance concerns or wildfires. On-call animal control can also be a high priority need as municipalities deal with animal concerns.
During an emergency the telephone agent is the critical first contact, setting the response in motion. Intercon Messaging provides professionally trained agents who are experienced in working with municipalities and their emergency procedures to determine the right level of action required. Our agents will dispatch the appropriate personnel and provide follow up if necessary. We can also provide accurate reporting for record keeping and analysis.
For those times when, your office is swamped with calls, we can step in to assist your customers. Our exceptional agents are trained to provide courteous, efficient service to your callers when taking their calls.
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We are here to help customize a plan that's right for you. If you'd like to find out more about Intercon Messaging and how we can assist you, please fill out the "Request a Quote" form and we'll get back to you you ASAP.