How Transportation Companies Can Benefit From Call Centre Services

How Transportation Companies Can Benefit From Call Centre Services

The transportation industry never sleeps and customer service is what drives your business (pun intended). Missed calls can mean missed revenue. Calls that once went to voicemail can be answered by live Customer Service Representatives, eliminating the need to listen to those voicemails and then having to return the call, which will give your core staff more time to focus on other tasks important to your business. Given the round-the-clock service expected of transportation companies, a call centre can help ensure your business runs more efficiently.

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It’s July 2019; My Thoughts This Month….

It’s July 2019; My Thoughts This Month….

The Federal Government has approved the Trans Mountain Pipeline again.  Yeah… us Albertan’s are looking forward to driving along the right of way and watching the side boom’s laying the pipe in the trench. Lots of side boom’s, lots of pipe and a big long trench, 1150 km. 

During this complicated and lengthy process I’ve been puzzled by contradictions:

We haul oil by truck and generate carbon.

We haul oil by rail and generate carbon.

We’ve been cutting down trees that would absorb carbon and building pipe yards in B.C. to store all the pipe Trans Canada ordered, purchased and paid for from China and India; when the pipeline was initially approved by the Federal Government in 2016.

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Technology to help you build your business

Technology to help you build your business

Technology is moving so quickly these days it can be hard to keep track. That’s especially true in a field like communications where it can seem as if there’s a new development every time you turn around. So what do you have to do you keep up? How can you be sure that your business is using the best technology that’s available, without jumping on every single flavour of the month tech bandwagon that comes along?  This blog post will answer those questions and more. 

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FAQ: What is my account number and why is it important?

Each of our clients has a unique account number which is also the number they can call us directly and/or use as their call forward.  This number allows our staff immediate access your account information.

If you still need further assistance or have questions, please contact our Client Care team by calling toll free 1-866-605-2558 or emailing them.

Stay tuned for more answers to frequently asked questions from Intercon Messaging!