The Ringing Telephone, The Value of A Call

The Ringing Telephone, The Value of A Call

I'm Serena North with Intercon Messaging, our team provides 5 star service to companies and individuals like you who require 24/7 telephone answering service.

There is freedom in forwarding your phones. Your clients and customers deserve to be heard. "We're there when you can't be"

Phone ringing off the hook? Wanting to spend more time with your family? Nobody wants to lose that million dollar client.

Read More

How Transportation Companies Can Benefit From Call Centre Services

How Transportation Companies Can Benefit From Call Centre Services

The transportation industry never sleeps and customer service is what drives your business (pun intended). Missed calls can mean missed revenue. Calls that once went to voicemail can be answered by live Customer Service Representatives, eliminating the need to listen to those voicemails and then having to return the call, which will give your core staff more time to focus on other tasks important to your business. Given the round-the-clock service expected of transportation companies, a call centre can help ensure your business runs more efficiently.

Read More

A Comparison Between Using An Automated Attendant System vs A Live Phone Answering Service

A Comparison Between Using An Automated Attendant System vs A Live Phone Answering Service

As your business grows and the number of phone calls increases, you may find that you can’t handle the volume. A phone answering service may be just the ticket.

Read on to learn about the difference between an automated and a live phone answering service.

Read More