The Ringing Telephone, The Value of A Call

The Ringing Telephone, The Value of A Call

I'm Serena North with Intercon Messaging, our team provides 5 star service to companies and individuals like you who require 24/7 telephone answering service.

There is freedom in forwarding your phones. Your clients and customers deserve to be heard. "We're there when you can't be"

Phone ringing off the hook? Wanting to spend more time with your family? Nobody wants to lose that million dollar client.

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Seal the Deal with Live Web Chat

Seal the Deal with Live Web Chat

Your website is your customer's first contact with your business. Integrating technology such as Live Web Chat into your website is the first step to modern day customer services. Click here to see how Intercon Messaging can help you get started today.

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Intercon Messaging Has You Covered!

Safeguards and Forethought Ensure Our 24/7/365 Answering Service is Always Reliable

Offering 5-star service is what Intercon Messaging believes each and every call answered should receive. Just as important is making sure we are operational 100% of the time. We understand that lost calls mean lost revenue and that businesses cannot afford to miss any opportunity.

To ensure our systems are up and running 24/7/365 with minimal disruption in service, we regularly review our backup processes to determine if there are any threats that could cause downtime. Our I.T. team also tests and confirms our systems in place are working so our customers and their customers are unaffected by power outages, equipment malfunctions, and any other unexpected events. Measures such as our uninterruptible power supplies, natural gas backup generator, and our off-site data backups keep our clients covered. In the event that our Customer Service Representatives are unable to safely travel to work due to a natural disaster, we have stations set up in several of their homes.

With multiple safeguards in place, our customers can rest assured that their calls are our top priority! Contact us now to find out more about the safeguards we have in place.