Throw in something extra; it can go a long way to securing long term customers.
The something extra doesn't mean you have to give anything away for free. It could be a smile, a handwritten note thanking your client or even a tip on how to avoid a problem you are solving. Going the extra mile or giving the extra little bit to exceed expectations is a great way to improve customer service and customers love it!
Stay tuned for more customer service tips from Intercon Messaging!