Answer your phone; make sure a person picks up every time.
Your after hours callers are just as important as those who call during office hours. Having a professional answering service in place for these people will ensure all of your calls are answered. Don't put off callers by letting the phone ring and ring or their calls go to voicemail; you never know when your next sale could come through!
Stay tuned for more customer service tips from Intercon Messaging!