A Comparison Between Using An Automated Attendant System vs A Live Phone Answering Service

A Comparison Between Using An Automated Attendant System vs A Live Phone Answering Service

As your business grows and the number of phone calls increases, you may find that you can’t handle the volume. A phone answering service may be just the ticket.

Read on to learn about the difference between an automated and a live phone answering service.

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What makes a good live call agent

What makes a good live call agent

There’s more to being a live call agent than simply picking up the phone. A skilled live call agent is a special kind of person who comes with a unique set of abilities and the right amount of training. In this blog hear from some of our front end staff on what goes into being a great live call agent.

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