Answering Services for Real Estate Professionals
As a real estate agent or broker, you know how one missed call or email can impact your business. At Intercon Messaging, we are committed to helping realtors, agents, and brokers build successful businesses while they are simply unavailable or unable to address a client.
You understand how competitive the industry is, and we know the importance of quality customer service.
“We know how hard our real estate clients work to help people find that special place to call home, and our team feels good knowing that we help support their work-life balance with our services.”
Juhvic, Customer Service Representative
Customized Options for Real Estate Professionals
The best part of working with us is that every one of our solutions is customizable. Our team can program account scripts with instructions that allow your callers to interact with a well-informed, live receptionist. Your account is personalized, right from how we answer your calls or emails to how we engage with your callers. Our agents are fully equipped to provide callers with information about your agency, take messages, schedule appointments or route important calls.
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Lead Capture
Any caller can be a potential lead. If your real estate team is busy with paperwork or viewings, we can capture detailed information from potential buyers or sellers with our lead capture and intake solutions.
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Appointment Scheduling
Clients are busy. With our appointment scheduling service, we can manage your appointments around the clock, allowing your prospects to reach out at a time most convenient for them.
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Lone Realtor Monitoring
Every day, real estate professionals interact with strangers in isolated locations and put themselves at risk. To avoid these circumstances, your agents should be prepared with a lone worker monitoring solution.
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Web Chat and Email Response
Enlist the support of our 24/7 real estate answering service to address questions, take messages or forward emails to a specific person within your agency.
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Schedule a Consultation
Want to know more about our services and ensure we are a good fit for your organization?
Trusted and Affordable Solutions
Many real estate offices are unaware that outsourcing their customer service needs to a specialized answering service can drastically reduce costs and customer service challenges. It's an affordable alternative to hiring in-house reception, maintaining complicated digital communication solutions or abusing your personal time. Whether dealing with sellers, buyers or investors, we have a plan and package that fits your business.
Remain Accessible To Your Clients
Real estate professionals know that a lot of time and effort goes into listing properties, staying on top of paperwork and remaining connected to your clients. And, when it comes to new prospects, it is often a spur-of-the-moment decision to call a realtor.
This is why being accessible and ensuring every caller gets responsive service, no matter what time or day of the week, is critical to maintaining a good reputation in the industry. That's why we prioritize providing responsive services that satisfy your client's needs.
Make The Most of Your Marketing Efforts
As your marketing material goes out, a potential buyer may see an advertisement for a listing and immediately want more information. This is where Intercon Messaging can make the most of your marketing efforts and assist you or your agency in capturing those leads any time of the day.
Our live, 24/7 solutions allow our agents to answer general questions, route calls, take messages or set appointments for your real estate business.
Why Choose Our Optimized Customer Service Solution
Real estate agents have many duties to attend to. One moment they are showing a property, and next, they are submitting an offer and processing paperwork. Whether you direct a realty or mortgage agency or work independently, we provide your buyers, sellers, prospects and colleagues with a professional customer service experience. By using our real estate contact centre, we can ensure that a live operator, trained on the protocols you have put in place, is available to field your calls.
24/7/365 Service and Support
Customized Solutions To Meet Your Unique Needs
Experienced and Professional Agent Representatives
Access to Web Based Client Tools and Voice Logged Calls
Automated Message Summary Reports and Custom Account Analytics
Real Estate Agent
Investment Brokers
Realtors
Mortgage Providers
Real Estate Attorneys
Property Developers
Resources for The Real Estate Industry
Reduce Interruptions and Distractions
We know you are busy helping clients find their perfect homes. And this is precisely why our answering service is available to assist you.
Call us at 1-866-605-2558 or fill out the contact form to learn more about our solutions and to receive your custom quote.